Terms and Conditions Impact Reward Program
The loyalty program enables you to earn points from Rhumaa when paying for goods.
- The loyalty program is available to all persons who created a Rhumaa customer account.
- The program is only available to account holders who reside in Netherlands for now.
- Memberships of the Rhumaa program is entirely at our discretion, we reserve the right to refuse or remove any application.
- Account holders will earn 1 point per € spend excluding sale items and rewards redemption. These will not qualify for rewards points.
- Points can only be earned online
- Rhumaa points cannot be exchanged for cash
- Any Dutch residence who make Purchases from overseas will have points converted into Euros to allocate the points to the holders account - as per the exchange rate on day of purchase.
- Rhumaa points and reward or bonus vouchers cannot be transferred from one person or account to another unless specifically notified and agreed by us.
- We reserve the right to vary the amount of points given per € from time to time. Any changes will be notified by email.
- Where we believe that there has been a breach of your Rhumaa customer account, we may withdraw your points and/or remove you from the loyalty program.
- Rhumaa points will only be added in relation to a valid account at the time that purchases are made.
- Rhumaa points are added when the purchase is paid & fulfilled.
- Points will be converted to vouchers or products when the redeemed button is pushed.
- Rhumaa vouchers will be valid for 365 days.
- No change will be given when the purchase is less than the value of the voucher.
- Rhumaa reserves the right to modify or cancel coupons at any time.
- Coupons can only be redeemed once
- The Rhumaa vouchers are only valid in the online store.
- We reserve the right to substitute or remove products/services/offers available for redemption using Rhumaa points/vouchers at any time without notice.
- We cannot be responsible for any loss of unique voucher codes.
- If a Rhumaa product is obtained using Rhumaa reward vouchers any refund will be given in credit vouchers. No cash refunds will be given in these circumstances.
- If you change your mind about a product, the points awarded for the sale will be deducted from your account. If a refund is completed after reward vouchers have been issued, then points earned in the original transaction will be deducted and the points balance on an Account may become a negative value.
- You are part of the loyalty program when an customer account is created.
- We reserve the right to withdraw or cancel the program at any time.
- We reserve the right to change the terms and conditions of the loyalty program
- We reserve the right to take any appropriate action where the Account holder has breached the terms and conditions
- your details are personal and private to us and will not be shared with any other parties. Please read our consumer private policy act.